Privacy Policy

Introduction

Welcome to SOHI Organic. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information we collect

Personal information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
Payment information: We collect payment details to process your orders. This includes credit card information, which is securely handled by our payment processors.
Usage data: We collect information about how you interact with our website, including your IP address, browser type, and pages visited. This helps us improve our services and user experience.

How we use your information

Order processing: To process and fulfill your orders, including sending order confirmations and shipping updates.
Customer support: To provide customer support and respond to your inquiries.
Marketing: To send you promotional materials and updates about our products, if you have opted in to receive such communications.
Improvement: To analyze website usage and improve our services and products.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your data with trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption to protect sensitive information transmitted online.

Your rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request the deletion of your personal information.
Opt-out of receiving marketing communications.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our website.