Products queries
General queries
Orders FAQs
How do I place an order on SOHI Organic?
To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including bank transfers, and cash on delivery (COD) for your convenience.
How can I track my order?
- Use the consignment number, sent to you via email, to track your order.
You can use the following courier sites to track your order with a complete CN:
- For Postex, Visit PostEx Tracking – Track Courier
- For Blue Ex, visit www.blue-ex.com
- For TCS, visit www.tcsexpress.com
- For Trax, visit www.trax.pk
If you do not have an order number please whatsapp us
What is your shipping policy?
We offer free shipping nationwide. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
Where can I buy SOHI Organic products?
You can purchase our products directly from our website. We offer nationwide shipping and various promotions throughout the year.
How can I become SOHI Organic distributor or acquire products for my retail store?
To become a distributor or reseller for SOHI Organic, please send WhatsApp on +92 333 4115785 or e-mail us at sales@sohiorganic.com
Do you accept order over phone or email
Yeas we do accept orders on phone or email. Please send WhatsApp on +92 333 4115785 or e-mail us at sales@sohiorganic.com
Can I change or cancel my order?
If you need to change or cancel your order, please contact our sales team as soon as possible via email sales@sohiorganic.com or send us WhatsApp. We will do our best to accommodate your request if the order has not yet been processed.
What should I do if I receive a damaged or incorrect product?
Can't find answer you are looking for?
If you cant find the relevant answer to your query then please write an email to us at support@sohiorganic.com