General queries
Order queries
Product FAQs
Your products are organic. What certifications do you have?
When we say our products are ORGANIC that means we are using certified organic ingredients. A cosmetic end product doesn’t need to be certified, but its ingredients used do need to be certified. We only source certified organic ingredients.
Are SOHI Organic products cruelty-free?
Yes, all SOHI Organic products are cruelty-free. We do not test on animals, and we ensure that our ingredients are sourced responsibly.
Are your products free of harmful chemicals like parabens, sulfates, murcury, silicon etc?
Yes all of our products free of harmful chemicals like parabens, sulfates, murcury, silicon and other harmful chemicals.
What makes SOHI Organic face washes unique?
SOHI Organic face washes are formulated with high-quality organic ingredients, free from harmful chemicals like sulfates and parabens. They are designed to be gentle on the skin while effectively removing dirt, impurities, and excess oil.
How often should I use SOHI Organic face wash?
For optimal results, use our face wash twice daily—once in the morning and once before bed. Consistency is key to maintaining clear and healthy skin.
What is a face serum?
A face serum is a lightweight skincare product packed with active ingredients designed to target specific skin concerns like wrinkles, dark spots, and hydration. It’s more potent than regular moisturizers and absorbs quickly into the skin.
Can I use multiple serums at once?
Yes, you can use up to two or three serums in your routine. Apply them from the lightest to the heaviest texture to ensure proper absorption. Be mindful of the ingredients to avoid irritation.
What ingredients should I look for in a face serum?
Look for ingredients that address your specific skin concerns. For hydration, seek hyaluronic acid. For brightening, Alphaarbutin is great. For daily glow vitamin C is excellent. For anti-aging, retinol and peptides are effective. For Acne Teat Tree and Niacinamide are best, Niacinamide is also great for pores. For Skin lightening Glutathione and Ferulic Acid are great.
How do I use a face serum?
After cleansing and toning your face, apply a few drops of serum to your fingertips and gently pat it onto your skin. Follow up with a moisturizer to lock in the benefits. Use it once or twice daily, depending on the serum’s instructions.
Can I use multiple serums at once?
Yes, you can use up to two or three serums in your routine. Apply them from the lightest to the heaviest texture to ensure proper absorption. Be mindful of the ingredients to avoid irritation.
Are face serums suitable for all skin types?
Yes, there are serums formulated for all skin types, including oily, dry, sensitive, and combination skin. Choose a serum that matches your skin type and addresses your concerns.
Can I use a face serum with other skincare products?
Absolutely! Serums can be layered with other skincare products like moisturizers, sunscreens, and eye creams. Just ensure you’re not combining too many active ingredients that might irritate your skin.
How long does it take to see results from a face serum?
Results can vary, but most people start to see improvements within 4-6 weeks of consistent use. Patience is key, as some ingredients take time to show their full benefits.
Can I use a face serum under makeup?
Yes, serums can be used under makeup. They provide a smooth base and can enhance the effectiveness of your makeup by keeping your skin hydrated and nourished.
Are SOHI Organic face serums cruelty-free and organic?
Absolutely! All SOHI Organic face serums are made with high-quality organic ingredients and are cruelty-free. We prioritize sustainability and responsible practices in all our products.
How does SOHI Organic Brightening Face Serum benefit the skin?
Alpha arbutin in Brightening Face Serum is known for its ability to lighten dark spots, even out skin tone, and reduce the appearance of acne scars. It’s a gentle yet effective alternative to other brightening agents like hydroquinone
Can I use alpha arbutin with other skincare ingredients?
Yes, alpha arbutin can be safely combined with other skincare ingredients like vitamin C, hyaluronic acid, and AHAs.
Is alpha arbutin safe for sensitive skin?
Yes, alpha arbutin is generally well-tolerated by all skin types, including sensitive skin. It does not cause the irritation that some other brightening agents might.
Can I use alpha arbutin brightening serum during the day?
Yes, alpha arbutin can be used during the day as it does not make your skin more sensitive to the sun. However, always follow up with broad-spectrum sunscreen tomprotect your skin from UV damage.
How does niacinamide benefit the skin?
Niacinamide helps to:
- Reduce inflammation and redness
- Minimize the appearance of pores
- Improve skin elasticity
- Brighten skin tone
- Strengthen the skin barrier
What percentage of niacinamide is their in SOHI Organic Serum and What percentage of niacinamide is effective?
SOHI Organic Niacinamide and Anti Acne Face Seras contain 10% niacinamide. A concentration of 5-10% niacinamide is effective for most people. Higher concentrations may be used for more targeted treatments but can increase the risk of irritation.
Can I use niacinamide with other skincare ingredients?
Yes, niacinamide is very versatile and can be used with most other skincare ingredients, including hyaluronic acid, retinol, and vitamin C.
Can niacinamide help with acne?
Yes, niacinamide can help reduce acne by regulating oil production and reducing inflammation. It also helps to fade acne scars and hyperpigmentation.
Can I use niacinamide every day?
Yes, niacinamide is gentle enough for daily use. You can incorporate it into your morning and evening skincare routines.
Can I use retinol Age Reverse Serum during the day?
It’s best to use retinol at night because it can make your skin more sensitive to the sun. If you do use it during the day, make sure to apply sunscreen with at least SPF 30.
Can I use retinol with other skincare products?
Yes, but be cautious. Avoid using retinol with other strong active ingredients like AHAs, BHAs, or vitamin C to prevent irritation. Always use sunscreen during the day.
Is retinol safe for sensitive skin?
Retinol can be used on sensitive skin, but start with a lower concentration and use it less frequently to avoid irritation. If you experience redness or dryness, reduce usage.
Why should I use a moisturizer?
Using a moisturizer helps to keep your skin hydrated, smooth, and healthy. It can also protect your skin from environmental damage and reduce the appearance of fine lines and wrinkles.
Can I use moisturizer if I have oily skin?
Yes, even oily skin needs hydration. Look for a lightweight, non-comedogenic moisturizer that won’t clog your pores. SOHI Organic oil free mositurizer is specially designed for oily skin.
Can I use a moisturizer with other skincare products?
Yes, moisturizers can be used with other skincare products like serums and sunscreens. Apply your moisturizer after serums and before sunscreen.
Can I use moisturizer under makeup?
Yes, applying moisturizer before makeup helps to create a smooth base and keeps your skin hydrated throughout the day.
What SPF should I use?
For everyday use, an SPF of 30 is usually sufficient. If you are spending extended time outdoors, especially during peak sun hours, consider using a higher SPF like 60.
Do I need to wear sunblock on cloudy days?
Yes, UV rays can penetrate through clouds, so it’s important to wear sunblock even on cloudy days to protect your skin from sun damage.
Is sunblock safe for children?
Yes, sunblock is safe for children. In fact, it’s often recommended for kids because it provides strong protection and is less likely to cause irritation. Always choose a product specifically formulated for children.
Can I wear makeup over sunblock?
Yes, you can apply makeup over sunblock. Just make sure the sunblock has fully absorbed into your skin before applying makeup.